Software FAQ

Windows or Linux – all of our software is designed to be easy to use, easy to install and easy to update.  We also offer fully functional evaluation versions of our software so you can try it out before you buy it.

Downloads

The very latest versions of our tools are available on-line.

Windows tools may be downloaded and installed with just a few mouse clicks.

Linux tools are packaged for Debian systems, including Ubuntu and its derivatives.

Linux Users

Many of our Linux users are running RedHat, SuSE, Gentoo, Slackware, Helix and many other distributions of Linux.

SMART for Linux is packaged as a completely self-installing Linux program.

Our other tools are packaged in .deb format and may be used on virtually any Linux that supports Debian style package management using APT, dpkg, aptitude, synaptic or others.

If you are running a Linux that uses .rpm style package management, you can use alien to quickly and easily convert the .deb to a .rpm

Updating or upgrading your dongle

Instructions for updating or upgrading your dongle are located here

Support

There is an active on-line support community available 24×7 that includes a searchable database of Frequently Asked Questions.